Privacy Policy

Instant Loan Solutions is a loan assistance service based in Gulistan Complex, Hidayatulla Road, Camp, Pune – 411001, Maharashtra, India. We help applicants understand loan options, prepare documentation and apply with lending institutions. We are not a bank or a non-banking financial company and we do not lend money ourselves.

For any query relating to this page, contact Instant Loan Solutions on +91 90000 00000 or on WhatsApp.

The enquiry form does not ask for PAN, Aadhaar, bank statements, income tax returns, salary slips or any account credentials. Documents needed for an actual loan application are collected separately and directly, once you decide to proceed. We will never ask you for a password, OTP, card PIN or net-banking credential — through this website, on WhatsApp, or on a call.

• Your name
• Your mobile number
• Your email address, if you choose to provide it
• The type of loan you are looking for
• The approximate amount you require
• Your applicant profile — for example salaried, self-employed professional or business owner
• Optional details about your employment or business, such as type of business, how long it has been running, an approximate income or turnover band, or the type of property offered as security
• Anything you write in the message box or send us on WhatsApp

Like any website, our hosting provider processes standard connection information such as your IP address, browser and device type when a page is served. This is part of delivering the website securely.

If you allow analytics in your privacy choices, we also record which pages you visit and which campaign or referring site brought you here. If you do not allow it, none of that is stored in your browser and no analytics event is sent anywhere.

Submitting an enquiry is not marketing consent. Marketing is a separate, optional tick box that is never pre-selected, and you can withdraw it at any time without affecting your enquiry.

• To reply to your enquiry and discuss suitable loan options
• To compare what you have told us against lender eligibility criteria
• To prepare and submit an application to a lender you choose to apply with
• To keep you updated on the progress of that application
• To handle any complaint or request you raise with us
• To send you promotional messages — only if you separately opted in to that

Details relevant to an application are shared with the lending institution you agree to apply with, for the purpose of that application. We do not sell your personal information and we do not share it for anyone else's marketing.

We may share information where we are required to by applicable law or by a competent authority.

• Website hosting provider — Serving this website to your browser. Standard connection information such as IP address and browser type.
• Google Maps (map embed) — Showing the office location on the contact page. Connection information sent to Google when the map loads.
• WhatsApp (Meta) — Sending your enquiry message to our team when you choose WhatsApp. Whatever you include in your message, and your WhatsApp number.

We keep information only for as long as it is needed for the purpose it was collected for, together with any period required for legal, regulatory, dispute-handling or record-keeping reasons. Retention periods by category are published on this page and are reviewed by the business.

• General enquiry data — Responding to your enquiry and discussing suitable loan options. Kept only as long as needed for this purpose and any legal obligation. Deleted or anonymised once the enquiry is closed and the period ends.
• Application-related data — Preparing and submitting an application to a lender you choose. Kept only as long as needed for this purpose and any legal obligation. Deleted or anonymised after the applicable retention period.
• Consent records — Evidence of what you agreed to and when. Kept only as long as needed for this purpose and any legal obligation. Retained separately from enquiry content; then deleted.
• Grievance records — Handling and closing complaints. Kept only as long as needed for this purpose and any legal obligation. Deleted after the applicable retention period.
• Technical / analytics data — Understanding how the website is used. Kept only as long as needed for this purpose and any legal obligation. Held in aggregate; browser-side data cleared when you reset preferences.

We use reasonable technical and organisational measures appropriate to the size of our business: access to enquiry information is limited to the people who need it to respond to you, devices and accounts used for work are password-protected, and information is not published or shared beyond what is described here. No website or method of storage can be described as completely secure, and we make no such claim.

Please do not send passwords, OTPs, card PINs or net-banking credentials to anyone, including us.

The quickest way to make any of these requests is the privacy request page. We may need to confirm your identity before acting on a request, and some records may have to be retained where law, a regulator, a dispute or fraud-prevention requires it. Where that applies we will tell you.

• Ask what personal information we hold about you
• Ask us to correct information that is wrong or out of date
• Withdraw marketing consent at any time
• Ask us to stop contacting you about an enquiry
• Ask us to delete information that we are not required to retain
• Raise a privacy complaint with us

We use only essential browser storage by default. Analytics and marketing storage are switched off until you allow them, and you can change your choice at any time using the Cookie Settings link in the footer. The Cookie Policy lists exactly what is stored and why.

This website and our services are intended for adults who are eligible to apply for credit in India. We do not knowingly collect information from children. If you believe a child has sent us personal information, contact us and we will remove it.

If this policy changes we will publish the updated version here with a new version number and date. Each enquiry we receive records the version of this policy and of our terms that was in force at the time.

This policy is a plain-language description of our current practice. It is not legal advice and should be reviewed by a qualified professional before being relied on as a definitive legal document.

• Phone: +91 90000 00000
• Address: Gulistan Complex, Hidayatulla Road, Camp, Pune – 411001, Maharashtra, India